Frequently asked questions
Quick answers about Ad Network.
Does this touch our normal signage venues?
No. The ad network is Micropixel-only: its screens, media and players all belong to the Micropixel venue, and it runs on its own screen engine that normal signage updates never rebuild.
Can a host turn the ads off?
No. A host login can only manage their own content inside their share of the loop.
Can advertisers log in?
Not yet - an advertiser portal is planned. For now, send them the campaign report or its CSV.
Why isn't my ad playing on a screen?
Open the screen in Network. The <i>What it's playing now</i> panel lists the reasons, such as no approved creative in that orientation, a blocked category, an inactive host agreement or advertising switched off.
What plays if nothing is booked?
Whatever is approved - house ads, host content - just repeats. Keep one always-on Network campaign (a Micropixel house ad) targeting all screens so a screen is never empty.
Does it handle invoicing?
No. Packages, campaign value and billing references are for your records; invoicing stays in Xero for now.
Who can do what?
Micropixel administrators do everything. Micropixel staff manage advertisers, content and campaigns but can't approve, change screens or settings, or delete. Host logins only see their own host page.